Privacy Policy Last updated: 24/02/2024
We at Helix Vector AI are deeply committed to safeguarding your Personal Data and your privacy.
This Privacy Policy is crafted to enlighten you about the ways we handle, collect, store, and utilize the information you provide while interacting with the website (the “Website”).
We pledge to uphold the following principles:
•To maintain transparency in the collection and processing of Personal Data concerning you:
Our foremost priority is to ensure you are consistently well-informed, empowering you to make educated decisions about how your Personal Data is used on our Website or when engaging with third-party trading platforms. We utilize a variety of strategies and methods to provide you with relevant insights into how your Personal Data is processed, ensuring this information reaches you in an accurate and timely manner.
Furthermore, should we determine that specific information needs to be provided to you, we will ensure it reaches you at the appropriate time and place.
We are also eager to address any questions you might have and offer any necessary clarification, within legal constraints. For this purpose, feel free to reach out to us by sending an email to the following address: support@
•To handle Personal Data concerning you strictly for the purposes outlined in the Policy:
The reasons for which we may process Personal Data about you include, among others, to make the Website available to you andprovide you with a link to third-party trading platforms (the “Services”), to enrich your experience on the Website, to enhance the Services (including the Website), to safeguard Our rights and interests, to execute business and administrative tasks that facilitate the provision of the Services to users of the Website, and/or to comply with any legal and/or regulatory obligations.
Additionally, We will handle Personal Data about you to better understand your unique needs and preferences.
• To allocate substantial resources to honor your rights concerning Personal Data about you:
We dedicate considerable resources to enable you to exercise your rights as a data subject. You are welcome to reach out to Us anytime to review Personal Data about you, request modifications, delete it, stop using it for specific purposes or entirely, or transfer it to you or a third party. We will accommodate your requests in accordance with the law.
•To safeguard Personal Data about you:
While We cannot guarantee absolute security of the Personal Data about you, We assure you that We employ and will continue to employ a comprehensive range of measures to ensure the security of the Personal Data about you.
Our Comprehensive Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company collects about individuals, how it is collected, utilized, shared with third parties, secured, processed, etc.
In this Policy, “Personal Data” refers to any information related to an identified or identifiable individual. An identifiable individual is one who can be identified, either directly or in combination with other information that We possess or have access to.
In this Policy, the “processing” of Personal Data refers to any action or series of actions performed on Personal Data, including the collection, recording, organization, structuring,storage, adaptation or modification, retrieval, consultation, usage, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of Personal Data.
Our Services cater to a general audience and are not intended for children under 18 years old. We do not knowingly collect or solicit information from individuals under 18, nor do we knowingly allow such individuals to access our Services. Should we discover that we have gathered information about a child, we will take prompt steps to remove such data.
2. When Do We Gather Personal Data About You?
We gather Personal Data about you whenever you engage with the Services, utilize the service channels, and navigate the Website. Sometimes, you will actively provide Us with Personal Data, while at other times, we will gather Personal Data about you by examining and analyzing your use of Our Services and/or Our service channels or by receiving your data from our third-party partners.
3. No Obligation To Provide Personal Data To The Company And Its Implications
You are not obligated to provide Us with any Personal Data about you. However, in some situations, withholding such Personal Data may hinder Us from delivering the Services to you, restrict your use of the Website, and/or cause malfunctions in the Services and the Website.
4. What Types of Personal Data Do We Collect? Personal Data We Collect Upon Each Visit to the Website:
This information includes online activity logs, traffic details (such as IP address, time of access, date of access, web and mobile pages visited, language used, software crash reports, and type of browser used, as well as information regarding the device you used). Some of this information may not personally identify you and thus may not constitute Personal Data.
Personal Data We Receive from You: any Personal Data you voluntarily provide to Us when interacting with a third-party trading platform through Helix Vector AI.
Personal Data You Provide Specifically for Submission to Third-Party Platforms for Trading: This encompasses your full name, phone number, and email address.
5. The Objectives for Processing Personal Data and Their Legal Basis
At Helix Vector AI, we handle your Personal Data for one or more of the purposes detailed in this section, following the appropriate legal frameworks.
We ensure that your Personal Data is processed only when a legal basis is established. The legal bases for processing your Personal Data at Helix Vector AI include:
- Your explicit consent for processing your Personal Data for specified purposes. This is applicable when you provide your information through our Website, allowing us to share it with third-party trading platforms.
- Processing is essential for pursuing legitimate interests of Helix Vector AI or a third party. For instance, this could be to enhance our services or for legal claims defense.
- Processing is crucial to comply with legal obligations applicable to Helix Vector AI.
If you need more information about how processing your Personal Data supports the legitimate interests of Helix Vector AI or a third party, please contact us via email at any time.
Below is an overview of why we might process your Personal Data and the legal justifications for such actions:
| Purpose | Legal Basis | |
| 1 |
Facilitating third-party information sharing at your request for engaging in digital trading We may gather your Personal Data to share it with third parties, if you expressly request us to do so. |
You have provided consent for processing your Personal Data for one or more defined purposes. |
| 2 |
Addressing your inquiries, requests, and/or concerns Processing your Personal Data is essential for us to respond to your inquiries about utilizing our Services. |
Processing is necessary for pursuing the legitimate interests of the Company or a third party. |
| 3 |
To meet any legal requirements or judicial or administrative mandates We handle your Personal Data to fulfill Our legal responsibilities. |
Processing is essential for complying with a legal duty the Company must adhere to. |
| 4 |
To enhance Our Services We might utilize your Personal Data to advance Our Services. This includes, among other things, any crash logs or malfunction reports related to the Services. |
Processing is crucial for pursuing the legitimate interests of the Company or a third party. |
| 5 |
To prevent fraud and misuse of Our Services |
Processing is crucial for pursuing the legitimate interests of the Company or a third party. |
| 6 |
To execute and sustain various activities supporting the delivery of Our Services Such tasks encompass back-office functions, business growth initiatives, strategic planning, oversight protocols, and more. |
Processing is essential for the legitimate interests pursued by the Company or by a third party. |
| 7 |
To conduct analysis, including statistical evaluation We employ a range of analytical methods (including statistical ones) to guide our decision-making on various matters. |
Processing is essential for the legitimate interests pursued by the Company or by a third party. |
| 8 |
To safeguard Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims We may handle your Personal Data to protect Our interests, rights, and assets, or those of third parties, in accordance with any law, regulation, or agreement, including any of Our terms, conditions, and policies. |
Processing is essential for the legitimate interests pursued by the Company or by a third party. |
6. Transfer Of Personal Data To Third Parties
At Helix Vector AI, we may disclose your Personal Data to third parties that provide us with essential services such as storage and hosting solutions, IP address analytics, user experience insights, research, technical support, and diagnostic services.
Furthermore, if you specifically request it, we can transmit certain Personal Data about you to third-party trading platforms. In these situations, we will share the data you provide with these platforms, and their use of your Personal Data will adhere to their own privacy policies. Your data may be shared with several third-party trading platforms.
Helix Vector AI might also share your Personal Data with its affiliated entities and business partners. These partnerships enable us to enhance and elevate the quality of services and products we offer to our users.
Your Personal Data may be shared with governmental, local, official, and regulatory bodies if required to safeguard our interests, rights, and assets, as well as those of third parties, including the initiation, exercise, or defense of legal claims.
Additionally, we might disclose your Personal Data to prospective buyers, investors, or financiers of Helix Vector AI and/or any related companies, or in the context of any similar transaction, such as the sale of assets, mergers, reorganizations, consolidations, or bankruptcies involving Helix Vector AI and/or any related companies.
7. Cookies and Third-Party Services
We may utilize certain third-party services, such as analytics providers or companies that deliver advertisements on our Website. These services may use cookies or other technologies, and their practices are governed by their own policies.
A cookie, which is a small text file, may be installed on the device you use to visit or access the Website. These cookies allow us to gather information about you and your behavior, enabling us to
enhance your browsing experience, remember your preferences and configurations, and tailor our offerings of products and services that may pique your interest. Additionally, cookies might be employed for gathering statistics and conducting analytics.Among the cookies we utilize, some are session cookies, which are temporarily stored on your device and last until you shut your web browser, while others are persistent cookies, remaining on your device even after you've stopped browsing the site, allowing the website to recognize you as a returning visitor when you revisit.
Types of cookies:
The cookies we may employ are categorized by their functionality, as follows:
| Type of Cookie | Purpose | Additional Information |
| Strictly Necessary Cookies |
These cookies are crucial for enabling navigation through the website and utilizing the features you've requested. They are used to deliver the content, products, and services you've sought from us. Such cookies are vital for assisting your device in downloading or streaming information, allowing seamless navigation through the website, utilization of its features, and revisiting previously accessed pages. |
These cookies gather personal data about you, such as your username and last login date, and confirm your logged-in status on the website. These cookies disappear when you shut down your web browser (session cookies). |
| Functionality Cookies | These cookies help us identify you upon your return to the Website, enabling us to remember your selections and preferences. | These cookies persist even after you close your web browser and remain until their designated expiration. |
| Performance Cookies | These cookies are instrumental in providing cumulative statistics regarding the Website's performance and in testing and enhancing that performance, thereby ensuring a superior user experience. They also enable us to perform analytical tasks on the Website. |
These cookies gather anonymized information that is not linked to any identified or identifiable individual. These cookies have various lifespans; some vanish when you close your browser, while others remain indefinitely. |
Managing and Deleting Cookies
You can adjust your browser settings to block or erase some or all cookies. Below are links to instructions for doing so on several popular web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware, however, that if you proceed, some or all of the features and functionalities of the Website may not operate as intended.
ONLINE TRACKING NOTICE
CURRENTLY, THIS SERVICE DOES NOT RECOGNIZE DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
Helix Vector AI will keep your Personal Data for as long as necessary to accomplish the purposes of processing as described in this Policy, or for a longer duration if mandated by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a period of 12 months, and with your consent, we may extend this for an additional 12 months.
To ensure that your Personal Data is not retained longer than necessary, we periodically review the data we hold to determine if any can be deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to a third country (i.e., jurisdictions other than your place of residence) or to international organizations. In these cases, Helix Vector AI will implement appropriate safeguards to protect your Personal Data and ensure that enforceable rights and effective legal remedies are available to data subjects.
If you are a resident of the EEA (European Economic Area), please note that these protections will be in place if any of the following conditions are met:
- The transfer involves a third country or an international organization deemed by the EU Commission to provide sufficient protection for the Personal Data being transferred, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is conducted through a legally binding and enforceable agreement between public authorities or bodies, as outlined in Article 46(2)(a) of the GDPR; or
- The transfer follows standard data protection clauses established by the EU Commission, as per Article 46(2)(c) of the GDPR. You can view these clauses at the following link: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
If you wish to learn about the measures Helix Vector AI employs to safeguard the Personal Data transferred to a third country or international organization, please send an email to: support@
10. Safeguarding Your Personal Data
We apply suitable technical and organizational measures to maintain a high level of security for Personal Data, considering the risks associated with processing, especially concerning accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive for flawless performance in safeguarding your Personal Data, we cannot promise absolute error-free protection. Helix Vector AI will not be held liable for any indirect, incidental, consequential, or punitive damages related to the use or disclosure of your Personal Data, including but not limited to, data disclosure due to transmission errors, unauthorized third-party access, or other factors beyond our reasonable control.
In some cases, due to legal or other obligations outside our control, we may need to transfer your Personal Data to third parties.like public authorities. In these cases, our ability to manage the protection level for your Personal Data by these third parties is limited.
Any transmission of Personal Data over the internet is not completely secure. Hence, Helix Vector AI cannot guarantee the security of your Personal Data when it is transferred over the internet to us.
11. Links To Third-Party Websites
The Website might contain links to third-party websites and/or applications. Helix Vector AI does not oversee these sites or apps, nor the way they collect and process your Personal Data. We are not accountable for these sites and apps or their privacy and data protection practices. This Policy does not apply to any actions taken on such sites and/or applications.
When you visit these third-party websites and/or applications, we advise you to thoroughly review their privacy policies before using them and before providing any Personal Data about yourself.
13. Your Rights Regarding Your Personal Data
In general, you are entitled to request that we confirm if we are collecting Personal Data about you, to review such data, correct any inaccuracies, and delete any Personal Data that is no longer needed by us. You may also limit your consent to specific processing of your Personal Information.
If you are a resident of the EEA, please read this section below:
You are entitled to certain rights concerning your Personal Data. To exercise these rights, please send a request to the following email address:
Right of Access
You have the right to obtain confirmation from Helix Vector AI as to whether or not your Personal Data is being processed, and if so, access to the Personal Data along with the following information.information: (1) the objectives for processing; (2) the types of Personal Data involved; (3) the recipients or groups of recipients to whom the Personal Data has been or will be shared, especially those in countries outside the European Economic Area (EEA) or international bodies; (4) where possible, the planned duration for storing the Personal Data, or if not feasible, the criteria used to establish that duration; (5) the existence of the right to request from the Company correction or deletion of Personal Data or limitation of its processing concerning you, or to challenge such processing; (6) the right to file a complaint with a regulatory authority; (7) if the Personal Data is not obtained from you, any available details regarding its origin; (8) the existence of profiling; and (9) if Personal Data is sent to a non-EEA country or an international entity, the relevant protections regarding the transfer.
The Company will supply a copy of the Personal Data being processed and may impose a reasonable charge for any additional copies you request. If you submit the request electronically, and unless specified otherwise by you, the details will be provided in a widely used electronic format.
The entitlement to obtain a copy of the Personal Data should not negatively impact the rights and freedoms of others. Consequently, if the request compromises others' rights and freedoms, the Company may either decline your request or fulfill it in a limited scope.
Right to rectification
You are entitled to have the Company correct any inaccurate Personal Data concerning you. Considering the processing objectives, you are also entitled to have incomplete Personal Data about you completed, possibly by submitting an additional statement.
Right to erasure
The following conditions apply: (a) the Personal Data is no longer needed for the purpose it was gathered or processed; (b) you withdraw your consent upon which the processing is based and there is no other legal basis for processing; (c) you object at any point, based on your particular circumstances, to the processing of Personal Data concerning you that is grounded in the legitimate interests pursued by Helix Vector AI or by a third party, and no overriding legitimate grounds for processing exist; (d) you oppose the processing of Personal Data concerning you for direct marketing purposes; (e) thePersonal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with a legal obligation under European Union or Member State law that applies to the Company.
This right is not applicable to the extent that processing is necessary (a) to fulfill a legal obligation required by European Union or Member State law that applies to the Company; or (b) for the establishment, exercise, or defense of legal claims.
Right to Restrict Processing
You have the right to request that the Company limit the processing of your Personal Data if any of the following conditions are met: (a) you dispute the accuracy of the Personal Data, allowing the Company time to verify its accuracy; (b) the processing is unlawful, and you object to erasure, requesting instead that its use be restricted; (c) the Company no longer requires your Personal Data for processing purposes, but you need it to establish, exercise, or defend legal claims; (d) if processing your Personal Data is necessary for the legitimate interests pursued by the Company or a third party, unless We demonstrate compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, related to such direct marketing.
If the processing of your Personal Data has been restricted at your request, such data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest in the European Union or a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you have provided to the Company, in a structured, commonly used, and machine-readable format. You also have the right to transmit that data to another entity if the processing is based on your consent or a contract to which you are a party, and if the processing is automated.
When you exercise your right to data portability, your Personal Data can be transferred directly from the Company to another entity, if it's technically feasible. This does not interfere with either your rights or the Company's rights regarding data deletion. Additionally, this right should not compromise the rights and freedoms of others.
Right to Withdraw Consent
You can retract your consent for us to process your Personal Data at any time, without affecting the legality of any processing carried out before your withdrawal.
Right to Object
You are entitled to oppose the processing of your Personal Data at any time, especially if it concerns your particular situation and the processing is based on the legitimate interests of the Company or a third party. This includes any profiling based on these interests. If you object, we will cease processing your Personal Data unless we can present compelling legitimate reasons that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
Additionally, you have the right to oppose the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to file a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of individuals in relation to the processing of Personal Data within the European Union.
Your rights concerning Personal Data about you as described in this section 13 may be restricted by European Union or Member State law to which the Company is subject.
We will provide you with the requested information according to your rights as outlined in this section 13 without undue delay and in any event within one month of receiving the request. This period may be extended by an additional two months if necessary, taking into account the complexity and number of the requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights as outlined in this section 13 will be provided free of charge, unless otherwise specified in this section 13. Where requests are manifestlyunfounded or excessive, particularly due to their repetitive nature, we might (a) impose a reasonable fee that reflects the administrative costs involved in providing the information or communication or executing the requested action; or (b) choose not to proceed with the request.
Helix Vector AI may request additional details from you to verify your identity, ensuring compliance with your rights as detailed in this section 13, should we have valid concerns regarding the identity of the individual making the request.
12. Updates to This Policy
We reserve the right to modify the terms of this Policy periodically. Upon making any modifications, we will inform you by updating the Policy on our Website. Furthermore, when we implement significant changes to this Policy, we will make reasonable efforts to notify you through communication channels we deem appropriate, and by posting a notice on the Website. Unless specified otherwise, all changes will take effect once the updated Policy is published on our Website.